Tenant-completed inspections

Tenant-completed inspection

Send an invite, and the person who lives there walks the property for you. No appointment, no travel, no disruption, and a better record than a rushed visit would produce.

How it starts
An email invite from your account to the tenant.
Time to open
About a minute, on the tenant's own phone.
Volume today
Thousands submitted every week across zInspector accounts.

Efficiency is only half the reason

For any property manager chasing efficiency and security, a tenant-completed inspection saves time and minimises disruption, which is the obvious benefit. The less obvious one matters more over a tenancy: it increases the tenant's engagement with the upkeep process and with your expectations of it.

With each inspection a tenant becomes more familiar with the priorities and the pet peeves of their property manager, and more likely to attend to those details unprompted afterwards. You are not just collecting data, you are teaching a standard.

Proven templates do the guiding

The templates ensure that the required information on property conditions and other due diligence checks is captured in full, and they are automatically tailored to the specifics of the property that tenant actually inhabits. The tenant is not being asked to know what matters; the template already does.

  1. 01Send the inviteTrigger it from your account by email. Nothing needs installing on your side.
  2. 02They walk it guidedWithin a minute the tenant has the inspection open and is moving through the residence one point at a time.
  3. 03Required evidence is enforcedCertain findings demand a photo or an explanatory comment before the tenant can continue.
  4. 04It lands in your recordsThe completed inspection arrives structured and comparable, not as an email of loose photos.

Transparency cuts both ways, usefully

This collaborative process reduces surprise deposit deductions and incidental charges for the tenant, and keeps you up to date on real conditions without setting foot on the property. Both sides end up with fewer unpleasant conversations, which is a rare outcome in this industry.

The included templates are the Tenant Annual, Tenant Periodic and Tenant Renewal inspections, and they come with every account.

Common questions

Will tenants actually complete it?

Thousands are submitted every week. It helps that it is faster and less intrusive for them than arranging access for an in-person visit.

How do I know the record is thorough?

The template enforces it. It asks the important questions, requires documentation for certain findings, and is tailored to the actual property rather than being a generic checklist.

Does the tenant need to install anything?

They open the invite and start. Within about a minute of receiving the email they can be walking the property with the inspection on screen.

Send one invite this week

Pick one tenancy, send the invite, and see what comes back.