Send an invite, and the person who lives there walks the property for you. No appointment, no travel, no disruption, and a better record than a rushed visit would produce.
For any property manager chasing efficiency and security, a tenant-completed inspection saves time and minimises disruption, which is the obvious benefit. The less obvious one matters more over a tenancy: it increases the tenant's engagement with the upkeep process and with your expectations of it.
With each inspection a tenant becomes more familiar with the priorities and the pet peeves of their property manager, and more likely to attend to those details unprompted afterwards. You are not just collecting data, you are teaching a standard.
The templates ensure that the required information on property conditions and other due diligence checks is captured in full, and they are automatically tailored to the specifics of the property that tenant actually inhabits. The tenant is not being asked to know what matters; the template already does.
This collaborative process reduces surprise deposit deductions and incidental charges for the tenant, and keeps you up to date on real conditions without setting foot on the property. Both sides end up with fewer unpleasant conversations, which is a rare outcome in this industry.
The included templates are the Tenant Annual, Tenant Periodic and Tenant Renewal inspections, and they come with every account.
Thousands are submitted every week. It helps that it is faster and less intrusive for them than arranging access for an in-person visit.
The template enforces it. It asks the important questions, requires documentation for certain findings, and is tailored to the actual property rather than being a generic checklist.
They open the invite and start. Within about a minute of receiving the email they can be walking the property with the inspection on screen.
Pick one tenancy, send the invite, and see what comes back.