Tenant-completed inspections

Tenant periodic inspection

Nobody enjoys mid-tenancy inspections. Tenants find them intrusive, managers find them hard to schedule, and they still have to happen.

Purpose
Catch minor issues before they become major problems.
Trigger
An email invite. The tenant can be walking the property in a minute.
Disruption
None. No appointment, no access arrangements, no visit.

The inspection everyone avoids

Experienced property managers know periodic inspections are a key to success, because catching a small issue before it becomes a large one is most of what preventative maintenance actually is. And yet tenants do not like being inconvenienced for one, and managers are rarely eager to perform mid-occupancy visits either.

The result is an inspection that is genuinely valuable and reliably postponed. Tenant periodic inspections change that, because the friction that causes the postponement is the part being removed.

How it actually runs

Proven templates guide the tenant through the most important aspects of a property check-up and leave room for them to raise additional issues they consider a concern. The invite is sent by email; within a minute the tenant can have the inspection open on their phone, moving through the residence one point of inspection at a time.

  1. 01Send the inviteTriggered from your account, no coordination required with anybody's calendar.
  2. 02They walk the propertyOne point at a time, guided, with the important questions already built in.
  3. 03They flag their own concernsThe template leaves space for issues the tenant has noticed but never got round to reporting.
  4. 04You act on what comes backMaintenance gets scheduled from evidence rather than from a complaint months later.

A quiet side benefit

A tenant periodic inspection increases the tenant's engagement with property conditions and alerts them to the things you pay attention to, whether that is lawn irrigation, bathroom grout, or some other particular concern. The next time they notice one of those, they are more likely to deal with it.

The periodic template sits alongside the Annual and Renewal templates described on the tenant inspection page.

Common questions

How often should periodic inspections run?

Often enough to catch seasonal problems and slow deterioration. Because a tenant-completed inspection costs you no site visit, the practical constraint on frequency largely disappears.

Do tenants resent being asked?

Far less than being asked to grant access. They complete it when convenient, in their own home, without a stranger walking through it.

What if they report a problem?

That is the point. A documented issue with a photo attached is far easier to schedule and cost than a phone call describing a noise.

Restart the inspections you keep postponing

Send a periodic invite to one tenancy and see how quickly it comes back.