Move in, move out and periodic

Tenant move in

A tenant documenting their own move in is more thorough than you will ever be, because their deposit is the thing at stake.

Who completes it
The tenant, at their own convenience, on their own phone.
When
In the opening days of the tenancy.
Why it works
Their incentive to be thorough is stronger than yours.

Let the motivated party do the work

A tenant move in inspection lets the tenant perform their own walkthrough at their convenience at the start of the tenancy. For its ability to minimise disruption and maximise efficiency, this approach is becoming a normal way to run the opening record rather than an unusual one.

There is a second reason it works. A tenant who understands that a thorough move in inspection is the best protection for their security deposit will take plenty of photos and provide real detail about what is already damaged and what needs repair. That is a level of diligence that is difficult to buy.

The template has to be smart enough

Handing the job to the tenant only works if the template captures everything you need about their understanding of move-in conditions. Get that right and you have a solid foundation for comparison when the time comes for them to move out. zInspector's tenant move in templates are built for exactly that.

  1. 01Invite at handoverSend the invite when they collect the keys, while the property is still fresh in their mind.
  2. 02They work at their own paceNo appointment to keep, which is why completion rates are good.
  3. 03The structure does the promptingRoom by room against the property as you defined it, so nothing is skipped through inexperience.
  4. 04You get a comparable baselineThe record slots into the same structure your move out will use.

It changes the relationship, not just the record

The process increases the sense of engagement between property manager and tenant, and gets the tenant thinking proactively about property conditions and how to keep them well maintained. Someone who has just spent an hour photographing a property tends to treat it differently afterwards.

If you would rather perform the move in yourself, the agent-completed move in inspection covers that path.

Common questions

What if the tenant misses something?

The template walks them through the property as you defined it, so the main structural risk is removed. You can also review the submission and follow up before treating it as final.

Is a tenant-completed record as defensible?

Often more so. A tenant cannot easily dispute a baseline they created themselves, photographed themselves and signed.

How soon should they complete it?

Within the first days of occupancy, before they have altered anything. Set a deadline in the invite and most tenants meet it, because the deposit is their motivation.

Hand the next move in to the tenant

Send the invite at handover and compare what comes back with your usual baseline.